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WSQ DIPLOMA IN FOOD SERVICES (FOOD & BEVERAGE SERVICE)

WSQ Diploma in Food Services (Food & Beverage Service) will equip learners with critical work function skills that will allow them to acquire and broaden diploma level skills & knowledge in food & beverage service. This will in turn help course participants to build a strong foundation for working effectively and efficiently in the restaurants. The programme has a carefully curated list of skills and knowledge to close the existing industry skills gap and match their future job roles in the food service sector and also encompasses transferable skills that they would need to work better and progress upwards in their career in the food services sector.

 

The full-time WSQ Diploma in Food Services (Food & Beverage Service) is offered sequentially and continually comprising of the following qualifications:

1. WSQ Certificate in Food Services (Food & Beverage Service) - TGS-2022016559

2. WSQ Higher Certificate in Food Services (Food & Beverage Service) - TGS-2022016678

3. WSQ Advanced Certificate in Food Services (Food & Beverage Service) - TGS-2022016680

4. WSQ Diploma in Food Services (Food & Beverage Service) - TGS-2022016679


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HSFBS

Intake Commencement Dates

  • 5 December 2022
  • 30 January 2023
  • 3 April 2023
  • 10 July 2023
  • 30 October 2023

*Dates are subject to change

Up to 6 Months

WSQ Certificate in Food Services (Food & Beverage Service) (Classroom & Asynchronous e-Learning) is a 5-week  intensive food & beverage service programme where participants learn the fundamental knowledge and application skills in food and beverage service, non-alcoholic beverage preparation & food and beverage inventory management and be able to apply them to workplace. This certificate programme also has a combination of transferable soft skills such as customer service excellence and productivity optimisation for food and beverages operations which enables the learner to not only learn how to serve food and beverages but also acquire skills in executing daily food & beverage operations.

WSQ Higher Certificate in Food Services (Food & Beverage Service) (Classroom & Asynchronous e-Learning) is a 6-week intensive food & beverage service programme where participants learn the intermediate level knowledge and application skills in food & beverage service, food & beverage inventory management and wine service and be able to apply them to workplace. This higher certificate programme also has a combination of transferable soft skills such as productivity optimisation for food and beverages operations, customer service excellence, food waste disposal and reduction which enables the learner to not only learn how to serve food and beverages, and also develop skills in supervising daily food and beverage service operations.

WSQ Advanced Certificate in Food Services (Food & Beverage Service) (Classroom & Asynchronous e-Learning) is a 6-week intensive pastry and bakery programme where participants learn the advanced level knowledge and application skills in food & beverage service, food & beverage inventory management and alcoholic beverage preparation and be able to apply them to workplace. This advanced certificate programme also has a combination of transferable soft skills such as budgeting, and effectiveness management which enables the learner to not only learn how to serve food and beverages, and also acquire supervisory skills in managing routine food and beverage service operations.

WSQ Diploma in Food Services (Food & Beverage Service) (Classroom & Asynchronous e-Learning) is a 6-week intensive food & beverage service programme where participants learn the diploma level knowledge and application skills in food and beverage recipe formulation, food and beverage equipment maintenance & food and beverage inventory management and be able to apply them to workplace. This diploma programme also has a combination of transferable soft skills such as learning and development, personal performance management, conflict resolution and budgeting which enables the learner to not only learn how to serve food and beverages, and also acquire managerial skills and competencies in leading the business in food services sector.

At the end of the programme, participants should be able to:

• Follow guidelines to provide positive customer service to a diverse range of customers.

• Identify work area process goals, job specifications and workplace requirements for productivity optimisation, with documentation on productivity performance.

• Receive, check, prepare, pack, and deliver stocks with proper documentation.

• Prepare mise-en-place required for service according to organisation’s quality delivery standards.

• Prepare a wide range of standard beverages using standard beverage preparation techniques.

 

Following is the list of modules participants will learn in this programme:

Food Safety and Hygiene (Level 1): At the end of this unit, the learners will be able to follow food safety and hygiene procedures and policies, as well as maintain the cleanliness and upkeep of premises.

Food and Beverage Service (Level 1): At the end of this unit, the learners will be able to prepare mise-en-place required for service according to organisation’s quality delivery standards. • Non-alcoholic Beverage Preparation (Level 2): At the end of this unit, the learners will be able to prepare a wide range of standard beverages using standard beverage preparation techniques.

Customer Service Excellence (Level 1): At the end of this unit, the learners will be able to follow guidelines to provide positive customer service to a diverse range of customers.

Productivity Optimisation for Food and Beverages Operations (Level 1): At the end of this unit, the learners will be able to identify work area process goals, job specifications and workplace requirements for productivity optimisation, with documentation on productivity performance.

Food and Beverage Inventory Management (Level 1): At the end of this unit, the learners will be able to receive, check, prepare, pack, and deliver stocks with proper documentation.

At the end of the programme, participants should be able to:

• Manage orders from customers and serve meals according to service standard operating procedures of the organisation.

• Maintain accurate records of the storage and movement of stocks to identify stock discrepancies.

• Provide insights and ideas to optimise productivity in the workplace.

• Address escalated service challenges to satisfy customers’ needs and respond to service opportunities.

• Dispose food waste according to Standard Operating Procedures (SOPs).

• Guide customers on ordering wine beverages by providing information on wines.

 

Following is the list of modules participants will learn in this programme.

Food & Beverage Service (Level 2): At the end of this module, the learners will be able to manage orders from customers and serve meals according to service standard operating procedures of the organisation.

Food & Beverage Service (Level 2): At the end of this module, the learners will be able to manage orders from customers and serve meals according to service standard operating procedures of the organisation.

Food & Beverage Inventory Management (Level 2): At the end of this module, the learners will be able to maintain accurate records of the storage and movement of stocks to identify stock discrepancies. • Productivity Optimization for Food and Beverages Operations (Level 2): At the end of this module, the learners will be able to provide insights and ideas to optimise productivity in the workplace.

Customer Service Excellence (Level 2): At the end of this module, the learners will be able to address escalated service challenges to satisfy customers’ needs and respond to service opportunities.

Food Waste Disposal and Reduction (Level 2): At the end of this module, the learners will be able to dispose food waste according to Standard Operating Procedures (SOPs).

Wine Service (Level 2): At the end of this module, the learners will be able to guide customers on ordering wine beverages by providing information on wines.

At the end of the programme, participants should be able to:

• Oversee food and beverage services to ensure that quality of delivery standards is adhered to within the organisation.

• Prepare business unit’s operational budgets.

• Monitor receipt and movement of stock according to stock plans.

• Facilitate personal and team effectiveness by working in teams effectively and to improve the organisation’s performance.

• Prepare a range of nonstandard alcoholic beverages using advance beverage preparation techniques.

 

Following is the list of modules participants will learn in this programme:

Food & Beverage Service (Level 3): At the end of this module, the learners will be able to oversee food and beverage services to ensure that quality of delivery standards is adhered to within the organisation.

Budgeting (Level 3): At the end of this module, the learners will be able to prepare business unit’s operational budgets.

Food & Beverage Inventory Management (Level 3): At the end of this module, the learners will be able to monitor receipt and movement of stocks according to stock plans.

Effectiveness Management (Level 3): At the end of this module, the learners will be able to facilitate personal and team effectiveness by working in teams effectively and to improve the organisation’s performance.

Alcoholic Beverage Preparation (Level 3): At the end of this module, the learners will be able to prepare a range of nonstandard alcoholic beverages using advance beverage preparation techniques.

At the end of the programme, participants should be able to:

• Support employees to develop their skills and facilitating learning opportunities and coaching junior management employees.

• Undertake self-assessment in relation to one’s performance and leadership style, evaluate current and future requirements of one’s work roles and maintain currency of knowledge in required areas of technical and managerial expertise.

• Create new food product prototypes and refine recipes to suit market trends.

• Manage tools and major equipment maintenance, troubleshooting and tool recovery.

• Implement and monitor stocktaking procedures, interpret inventory information, investigate and document missing or damaged stocks in accordance with organisational stock control procedure.

• Identify potential conflict situations and apply relevant organisation approaches to mitigate conflicts.

• Manage budgeting and forecasting for annual financial and business planning within the business unit.

 

Following is the list of modules participants will learn in this programme:

Learning and Development (Level 4): At the end of this module, the learners will be able to support employees to develop their skills and facilitating learning opportunities and coaching junior management employees.

Personal Performance Management (Level 4): At the end of this module, the learners will be able to undertake self-assessment in relation to one’s performance and leadership style, evaluate current and future.

Food and Beverage Recipe Formulation (Level 4): At the end of this module, the learners will be able to create new food product prototypes and refine recipes to suit market trends.

Food and Beverage Equipment Maintenance (Level 4): At the end of this module, the learners will be able to manage tools and major equipment maintenance, troubleshooting and tool recovery.

Food and Beverage Inventory Management (Level 4): At the end of this module, the learners will be able to implement and monitor stocktaking procedures, interpret inventory information, investigate and document missing or damaged stocks in accordance with organisational stock control procedure.

Conflict Resolution (Level 4): At the end of this module, the learners will be able to identify potential conflict situations and apply relevant organisation approaches to mitigate conflicts.

Budgeting (Level 4): At the end of this module, the learners will be able to manage budgeting and forecasting for annual financial and business planning within the business unit.

Accelerated Diploma (F&B Service)

Singaporeans/SPRs/LTVP+ Holders
(SME-sponsored) 
Singaporeans-MCES
(Self-sponsored)
(Non-SME sponsored) 
Singaporeans/SPRs/
LTVP+ Holders

(Self-sponsored)
(Non-SME sponsored)
International Students
Programme Fee SGD 19,000.00 SGD 19,000.00 SGD 19,000.00 SGD 19,000.00
SSG Funding SGD (13,160.00) SGD (13,160.00) SGD (13,160.00) -
Net Programme Fee SGD 5,840.00 SGD 5,840.00 SGD 5,840.00 SGD 19,000.00
Administration Fee SGD 500.00 SGD 500.00 SGD 500.00 SGD 700.00
Uniform & Textbooks SGD 650.00 SGD 650.00 SGD 650.00 SGD 650.00
Medical Insurance SGD 45.00 SGD 45.00 SGD 45.00 SGD 45.00
Fee Protection Scheme SGD 93.46 SGD 93.46 SGD 93.46 SGD 141.37
Total Fees Payable SGD 7,128.46 SGD 7,128.46 SGD 7,128.46 SGD 20,536.37
GST (7%) SGD 498.99 SGD 498.99 SGD 498.99 SGD 1,437.55
SSG Funding* SGD (140.00) SGD (140.00) SGD (100.00) -
Enhanced Subsidy
SGD (3,760.00) SGD (3,760.00) - -
Net Fees Payable SGD 3,727.45 SGD 3,727.45 SGD 7,527.45 SGD 21,973.92

*The additional SSG funding is for the Food Safety Course L1 module.

- Prices are subject to change.

- Funding validity period is up to 31 May 2025.

- This is a SkillsFuture Credit (SFC) eligible programme (for self-sponsored only).

- This is an absentee payroll eligible programme (for company-sponsored only).

- This is a Workfare Skills Support (WSS) Scheme eligible programme. (https://www.workfare.gov.sg/schemes/workfare-training-support/)

- $107 Application fee (non-refundable) is due upon submission of the application form

- Tool Set is optional

- Long Term Visit Pass Plus (LTVP+) funding support took effect from 1 Oct 2021, LTVP+ holders can be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card.

SkillsFuture Singapore (SSG) Funding – up to 70% programme fee
- For all eligible Singaporeans, SPRs and Long Term Visit Pass Plus (LTVP+) holders

Mid-Career Enhanced Subsidy (MCES) Funding – up to 90% programme fee
- For eligible Singaporeans aged 40 years old and above
- Visit skillsfuturegov.sg (https://www.skillsfuture.gov.sg/enhancedsubsidy) for more information

Enhanced Training Support for SMEs – up to 90% programme fee
For SMEs that meet all of the following criteria:

  1. Registered or incorporated in Singapore
  2. At least 30% local shareholding by Singaporeans or SPRs
  3. Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
  4. Trainees must be hired in accordance with the Employment Act and fully sponsored by their employees for the course
  5. Trainees must be Singaporeans or SPRs

Visit ssg.gov.sg (https://www.ssg.gov.sg/programmes-and-initiatives/training/enhanced-training-support-for-smes.html) for more information.

Absentee Payroll (AP) Funding

A grant to help employers defray the manpower costs incurred when they send their employees for training courses funded by SSG. Absentee payroll at $4.50 per hour. Capped at $100,000 per calendar year for each organisation. Visit Enterprise Portal for Jobs & Skills ( https://www.enterprisejobskills.gov.sg/content/upgrade-skills/course-fee-and-absentee-payroll-funding.html ) for more information.

 

At-Sunrice GlobalChef Academy is partnering with these financial institutions:

POSB Further Study Assist 

  • Lower interest rates of 4.38% p.a. with a 2.5% processing fee
  • Flexible repayment period up to 10 years that best suit your needs
  • Visit posb.com.sg for more information

 

OCBC FRANK Education Loan

  • Low-interest rate of 4.5% per year
  • Three flexible repayment options
  • Visit frankbyocbc.com for more information

•Passion to work in the F&B industry

• At least 16 years old and has the intention to join the F&B industry upon graduation from the programme

• Possess leadership qualities, artistic and disciplined

• Required to undergo an interview and online profiling test

Singaporean / Singapore PR Applicants:

• At least 3 GCE 'N' Level credits (including English) or WPL Level 4

• Completed / Exempted from National Service (for Singaporean Males only)

International Applicants:

• High school diploma or equivalent

• Advanced level of At-Sunrice online English Bridging Course / IELTS 5.0 / TOEFL (internet-based total) 35 - 45 / WPL Level 4

  • Enrolment is subject to availability and incomplete applications will not be processed.
  • The programme is conducted in English and proficiency in the language is a requirement.
  • Programme contents and all prices are subject to change.
  • Trainee who chooses to drop out prior to successful completion will be requested to pay the programme fees in full and will not be entitled to any SOAs or certificates.
  • The following items are compulsory and must be purchased before the commencement of the programme:
    • Medical Insurance,
    • Fee Protection Scheme.
  • Food items from all practical sessions shall be consumed in the Academy, either during lunch or dinner time.
  • For food safety purposes, food items are not allowed to be taken home for consumption.
  • Students are required to meet the following criteria in order to obtain their relevant certificates:
    • A minimum attendance of 90% and above
    • Pass all assessments required by the programme;
    • Abide with the student code of conduct.

1. Please ensure that all documents listed below are duly prepared:

Singaporean/SPR Applicant/LTVP+ Holders

Copy of NRIC / LTVP+ (front & back)

Copy of highest educational qualification (Certificate / Transcript) & Official Translation (if not in English)

NS Certificate of service completion and transcript (for male applicants only) 

Resume / Curriculum Vitae (with names & contact info of at least  2 Referees) ( please click here for the template)


2. Click here to apply. Please allow approximately 10 minutes for the online application and ensure all documents are duly completed and submitted online. Any incomplete application will not be processed.


3. Application Fee is non-refundable and non-transferable. Confirmation of seats is on a first come first serve basis with full payment received via online debit/credit card/PayNow.

4. Complete the online Talent/Personality Test in the Online Application.

5. We will contact the shortlisted applicant within 7 working days for a face-to-face interview.

6. After the interview, your application will be submitted to the Admission Board for review. We will notify you within 3 weeks via email.

7. For successful applicants:

Singaporean/SPR / LTVP+ Holders with SSG Funding

  • Applicants accepted into At-Sunrice's certificate and/or diploma programmes will receive a copy of the Advisory Note, Letter of Acceptance (LOA) and/or Standard PEI Student Contract via email. The student will then be invited to the Academy on a scheduled date to sign the original documents.

8. Training Quality and Outcomes Measurement Survey (TRAQOM) by SkillsFuture Singapore

SSG will conduct the two post-course evaluation surveys in the following manner:

  • The Quality Survey will be conducted after the course end date through an electronic survey. The survey will be emailed to the trainee through SSG’s central survey system.
  • The Outcomes Survey will be administered once a year through a contracted vendor. The survey will be sent to shortlisted trainees who have completed their full qualification course(s) or CU(s).
  • The trainee is to provide your personal email and phone number for SSG to conduct the surveys.
  • All corporate companies registering their staff for training are to avoid using centralised corporate email and have to use their staff email and phone number for SSG to conduct the surveys.
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