WSQ CERTIFICATE IN FOOD SERVICES (FOOD & BEVERAGE SERVICE)

5 weeks (104 hours)

WSQ Certificate in Food Services (Food & Beverage Service) is a 5-week intensive food & beverage service programme where participants learn the fundamental knowledge and application skills in food and beverage service, non-alcoholic beverage preparation & food and beverage inventory management and be able to apply them to the workplace. This certificate programme also has a combination of transferable soft skills such as customer service excellence and productivity optimisation for food and beverages operations which enables the learner to not only learn how to serve food and beverages but also acquire skills in executing daily food & beverage operations. At the end of the programme, the learners will acquire the knowledge and application skills to:

• To be prepared for entry-level employment in the food and beverage industry.
• Have fun participating in a study and work training programme.
• Pick up basic Food & Beverage skills and knowledge and gain real-time food & beverage industry insights.
• Have the opportunity to continue working with our food & beverage corporate sponsors after the programme ends.

At the end of the programme, participants should be able to:

• Follow guidelines to provide positive customer service to a diverse range of customers.
• Identify work area process goals, job specifications and workplace requirements for productivity optimisation, with documentation on productivity performance.
• Receive, check, prepare, pack, and deliver stocks with proper documentation.
• Prepare the mise-en-place required for service according to the organisation’s quality delivery standards.
• Prepare a wide range of standard beverages using standard beverage preparation techniques.

Following is the list of modules participants will learn in this programme:

• Food Safety and Hygiene (Level 1): At the end of this unit, the learners will be able to follow food safety and hygiene procedures and policies and maintain the cleanliness and upkeep of premises.
• Food and Beverage Service (Level 1): At the end of this unit, the learners will be able to prepare the mise-en-place required for service according to the organisation’s quality delivery standards.
• Customer Service Excellence (Level 1): At the end of this unit, the learners will be able to follow guidelines to provide positive customer service to a diverse range of customers.
• Productivity Optimisation for Food and Beverages Operations (Level 1): At the end of this unit, the learners will be able to identify work area process goals, job specifications and workplace requirements for productivity optimisation, with documentation on productivity performance.
• Food and Beverage Inventory Management (Level 1): At the end of this unit, the learners will be able to receive, check, prepare, pack, and deliver stocks with proper documentation.
• Non-alcoholic Beverage Preparation (Level 2): At the end of this unit, the learners will be able to prepare a wide range of standard beverages using standard beverage preparation techniques.

• Prices are subject to change
• Funding validity period is up to 31 May 2025
• This is a SkillsFuture Credit (SFC) eligible programme (for self-sponsored only)
• This is an absentee payroll eligible programme (for company-sponsored only)
• This is a UTAP eligible programme (up to 31 Mar 2025)^
• $54.50 Application fee (non-refundable) is due upon submission of the application form
• Long Term Visit Pass Plus (LTVP+) funding support took effect from 1 Oct 2021, LTVP+ holders can be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card
  
  

SkillsFuture Singapore (SSG) Funding - up to 70% programme fee
For all eligible Singaporeans, SPRs and Long Term Visit Pass Plus (LTVP+) holders.

Mid-Career Enhanced Subsidy (MCES) Funding - up to 90% programme fee
For eligible Singaporeans aged 40 years old and above. Visit skillsfuturegov.sg for more information.

Enhanced Training Support for SMEs - up to 90% programme fee
For SMEs that meet all of the following criteria:

1. Registered or incorporated in Singapore
2. At least 30% local shareholding by Singaporeans or SPRs
3. Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
4. Trainees must be hired in accordance with the Employment Act and fully sponsored by their employees for the course
5. Trainees must be Singaporeans or SPRs

Visit ssg.gov.sg for more information.

^Union Training Assistance Programme (UTAP)
UTAP is a training benefit for NTUC members to defray their cost of training.
NTUC qualifying members enjoy 50% unfunded course fee support (balance course fee payable after applicable government subsidy, including SFC):
-    NTUC members up to $250 per year
-    NTUC Starter members up to $200 per year 
-    NTUC members aged 40 years and above up to $500 per year (for courses commencing from 1 July 2020 to 31 Dec 2025)
Visit e2i’s website for more information.

Only applicable for Singaporean, Singapore PR, LTVP+ Holder trainees

*Application through Enterprise Portal for Jobs & Skills. Maximum cap of $100,000 AP Funding for each organisation.

Absentee Payroll (AP) Funding
A grant to help employers defray the manpower costs incurred when they send their employees for training courses funded by SSG.
Visit Enterprise Portal for Jobs & Skills for more information.

• Passion to work in the F&B industry

• At least 16 years old and has the intention to join the F&B industry upon graduation from the programme

• Possess leadership qualities, artistic and disciplined

• Required to undergo an interview and online profiling test

Singaporean/Singapore PR Applicants:

• At least 3 GCE N-Level credits (including English) or WPL Level 4

• Completed/Exempted from National Service (for Singaporean Males only)

International Applicants:

• High school diploma or equivalent

• Advanced level of At-Sunrice online English Bridging Course / IELTS 5.0 / TOEFL (internet-based total) 35 - 45 / WPL Level 4

1. Please ensure that all documents listed below are duly prepared:

2. Click here to apply. Please allow approximately 10 minutes for the online application and ensure all documents are duly completed and submitted online. Any incomplete application will not be processed.

3. Application Fee is non-refundable and non-transferable. Confirmation of seats is on a first come first serve basis with full payment received via online debit/credit card/PayNow.

4. Complete the online Talent/Personality Test in the Online Application.

5. We will contact the shortlisted applicant within 7 working days for a face-to-face interview.

6. After the interview, your application will be submitted to the Admission Board for review. We will notify you within 3 weeks via email.

7. For successful applicants:

Singaporean/SPR / LTVP+ Holders with SSG Funding

• Applicants accepted into At-Sunrice's certificate and/or diploma programmes will receive a copy of the Advisory Note, Letter of Acceptance (LOA) and/or Standard PEI Student Contract via email. The student will then be invited to the Academy on a scheduled date to sign the original documents.

8. Training Quality and Outcomes Measurement Survey (TRAQOM) by SkillsFuture Singapore

SSG will conduct the two post-course evaluation surveys in the following manner:

• The Quality Survey will be conducted after the course end date through an electronic survey. The survey will be emailed to the trainee through SSG’s central survey system.
• The Outcomes Survey will be administered once a year through a contracted vendor. The survey will be sent to shortlisted trainees who have completed their full qualification course(s) or CU(s).
• The trainee is to provide your personal email and phone number for SSG to conduct the surveys.
• All corporate companies registering their staff for training are to avoid using centralised corporate email and have to use their staff email and phone number for SSG to conduct the surveys.