WSQ DIPLOMA IN FOOD SERVICES (PASTRY AND BAKING)

Up to 6 Months

WSQ Certificate in Food Services (Pastry and Baking) (Classroom & Asynchronous e-Learning) is a 5-week intensive pastry and baking programme where participants learn the fundamental knowledge and application skills in pastry preparation and bread preparation and are able to apply them to the workplace. This certificate programme also has a combination of transferable soft skills such as customer service excellence, and productivity optimisation for food and beverages operation food and beverage inventory management which enables the learner to not only learn how to prepare and bake but also acquire skills in executing daily pastry and bakery operations.

WSQ Higher Certificate in Food Services (Pastry and Baking) (Classroom & Asynchronous e-Learning) is a 6-week intensive pastry and bakery programme where participants learn the intermediate level knowledge and application skills in pastry preparation and bread preparation and be able to apply them to workplace. This higher certificate programme also has a combination of transferable soft skills such as food waste disposal and reduction, food and beverage production management, food and beverage quality audit and compliance which enables the learner to not only learn how to prepare and bake but also develop skills in supervising daily pastry and bakery operations.

WSQ Advanced Certificate in Food Services (Pastry and Baking) (Classroom & Asynchronous eLearning) is a 5-week intensive pastry and baking programme where participants learn advanced level knowledge and application skills in pastry preparation, bread preparation, food science application and are able to apply them to the workplace. This advanced certificate programme also has a combination of transferable soft such as innovation management, and e-commerce management which enables the learner to not only learn how to prepare and bake but also acquire supervisory skills in managing routine pastry and bakery operations.

WSQ Diploma in Food Services (Pastry and Baking) (Classroom & Asynchronous e-Learning) is an 8- weeks intensive pastry and baking programme where participants learn the diploma level knowledge and application skills in pastry preparation, food and beverage recipe formulation & food science application and able to apply them to the workplace. This diploma programme also has a combination of transferable soft skills such as crisis management, customer service excellence, food and beverage visual merchandising presentation, technology application and implementation, food and beverage equipment maintenance, and productivity optimisation for food and beverages operations which enables the learner to not only learn how to prepare and bake but also acquire managerial skills and competencies in leading the business in the food services sector.

At the end of the programme, participants should be able to:

• Demonstrate understanding of the tools and equipment, ingredients and techniques involved in the baking process of pastries products.

• Demonstrate understanding of the tools and equipment, ingredients and techniques involved in the baking process of bread.

• Receive, check, prepare, pack, and deliver stocks with proper documentation.

• Identify work area process goals, job specifications and workplace requirements for productivity optimisation, with documentation on productivity performance.

• Follow guidelines to provide positive customer service to a diverse range of customers.

Following is the list of modules participants will learn in this programme:

•Food Safety and Hygiene (Level 1): the learners will be able to follow food safety and hygiene procedures and policies, as well as maintain the cleanliness and upkeep of premises.

• Food and Beverage Inventory Management (Level 1): the learners will be able to receive, check, prepare, pack, and deliver stocks with proper documentation. It is important for the learners to understand how to properly receive and store stocks in an industrial kitchen so that they can plan for the production process that follows later.

• Pastry Preparation (Level 1): the learners will be able to demonstrate an understanding of the tools and equipment, ingredients and techniques involved in the baking process of pastries. This module is essential for the learners to learn the basics of pastry preparation.

• Bread Preparation (Level 1): the learners will be able to demonstrate an understanding of the tools and equipment, ingredients and techniques involved in the baking process of bread products. This module takes into account the basic skills and understandings from the previous module and applies them to the process of bread preparation.

• Productivity Optimisation for Food and Beverages Operation (Level 1): the learners will be able to identify work area process goals, job specifications and workplace requirements for productivity optimisation, with documentation on productivity performance. This module will help the learners to further recognise the benefits of productivity improvement and apply them to the workplace.

• Customer Service Excellence (Level 1): the learners will be able to provide positive customer service to a diverse range of customers. This module will help the learners to project a professional image and cater to a diverse range of customers and their needs and expectations.

At the end of the programme, participants should be able to:

• Bake basic-level pastry products. • Perform the baking of basic level of standard bread.

• Dispose of food waste according to Standard Operating Procedures (SOPs).

• Plan kitchen production schedules and inspect staff’s adherence to food production processes to meet required operational conditions and production outputs.

• Participate in internal and external food and beverage quality audits.

Following is the list of modules participants will learn in this programme.

• Pastry Preparation (Level 2): the learners will be able to bake basic level pastry products. This module takes into account the basic skills and understandings from the previous module and applies them to the process of pastry preparation.

• Bread Preparation (Level 2): the learners will be able to perform the baking of basic level standard bread. This module takes into account the basic skills and understandings from the previous module and applies them to the process of bread preparation.

• Food Waste Disposal and Reduction (Level 2): the learners will be able to dispose of food waste according to Standard Operating Procedures (SOPs).

• Food and Beverage Production Management (Level 2): the learners will be able to plan kitchen production schedules and inspect staff’s adherence to food production processes to meet required operational conditions and production outputs. It is important for the learners to understand how production management is taken care of in an industrial kitchen so that they can plan for the production process that follows later.

• Food and Beverage Quality Audit and Compliance (Level 2): the learners will be able to participate in internal and external food and beverage quality audits. This module is essential for the learners to determine the quality checkpoints in the production process.

At the end of the programme, participants should be able to:

• Direct the baking of intermediate-level pastry products that require some level of attention to detail and complexity in techniques.

• Direct the preparation of advanced levels of bread that require a certain level of attention to detail and complexity in techniques involved in the baking process.

• Analyse work systems and processes to propose ideas and support the implementation of innovation initiatives within the functional area.

• Apply food science principles in daily food preparation to preserve the nutritional qualities of food.

• Monitor e-commerce activities and collaboration efforts with partners.

Following is the list of modules participants will learn in this programme:

• Pastry Preparation (Level 3): the learners will be able to direct the baking of intermediate-level pastry products that require some level of attention to detail and complexity in techniques. This module takes into account the basic skills and understandings from the previous module and applies them to the process of pastry preparation.

• Bread Preparation (Level 3): the learners will be able to direct the preparation of advanced levels of bread that require a certain level of attention to detail and complexity in techniques involved in the baking process. This module takes into account the basic skills and understandings from the previous module and applies them to the process of pastry preparation.

• Innovation Management (Level 3): the learners will be able to analyse work systems and processes to propose ideas and support the implementation of innovation initiatives within the functional area.

• Food Science Application (Level 3): the learners will be able to apply food science principles in daily food preparation to preserve the nutritional qualities of food.

• E-Commerce Management (Level 3): the learners will be able to Monitor e-commerce activities and collaboration efforts with partners. This module is essential for the learners to be able to send their products to the relevant e-commerce markets.

At the end of the programme, participants should be able to:

• Direct the baking of advanced-level pastry products that require a high level of attention to detail and complexity of techniques

• Provide suggestions and recommendations to support the process of recipe formulation for new food products.

• Execute crisis management plans which include coordinating crisis response and recovery activities, executing individual roles during disruptive events and validating crisis management plans.

• Identify service gaps that require implementation of corrective actions to improve service standards

• Monitor the construction and maintenance of displays to achieve balance and visual impact according to visual merchandising standards and requirements.

• Implement technology plans and assess the effectiveness of implemented new technologies on work operations or processes.

• Implement tools and equipment maintenance operations to maintain the performance of the tools and equipment.

• Apply food science principles in daily food preparation to enhance customers’ food consumption experience.

• Develop recommendations for productivity optimisation.

Following is the list of modules participants will learn in this programme:

• Pastry Preparation (Level 4): the learners will be able to direct the baking of advanced-level pastry products that require a high level of attention to detail and complexity of techniques.

• Food and Beverage Recipe Formulation (Level 4): the learners will be able to provide suggestions and recommendations to support the process of recipe formulation for new food products. The completion of this module marks the beginning of modules with managerial competencies.

• Crisis Management (Level 4): the learners will be able to execute crisis management plans which include coordinating crisis response and recovery activities, executing individual roles during disruptive events and validating crisis management plans.

• Customer Service Excellence (Level 4): the learners will be able to identify service gaps that require the implementation of corrective actions to improve service standards.

• Food and Beverage Visual Merchandising Presentation (Level 4): the learners will be able to monitor the construction and maintenance of displays to achieve balance and visual impact according to visual merchandising standards and requirements.

• Technology Application and Implementation (Level 4): the learners will be able to implement technology plans and assess the effectiveness of implemented new technologies on work operations or processes.

• Food and Beverage Equipment Maintenance (Level 4): the learners will be able to implement tools and equipment maintenance operations to maintain the performance of the tools and equipment.

• Food Science Application (Level 4): the learners will be able to apply food science principles in daily food preparation to enhance customers’ food consumption experience.

• Productivity Optimisation for Food and Beverages Operations (Level 4): the learners will be able to develop recommendations for productivity optimisation.

• Prices are subject to change
• Funding validity period is up to 31 May 2025
• This is a SkillsFuture Credit (SFC-Opening Credit & One-off Top-Up) eligible programme (for self-sponsored only)
• This is an absentee payroll eligible programme (for company-sponsored only)
• This is a Workfare Skills Support (WSS) Scheme eligible programme
• This is a UTAP eligible programme (up to 31 Mar 2025)^
• $109 Application fee (non-refundable) is due upon submission of the application form
• Starter Kit includes Knife & Tool Set, Textbooks, Student Uniform Set (2 sets of uniform, 2 aprons and 2 kitchen towels)
• Long Term Visit Pass Plus (LTVP+) funding support took effect from 1 Oct 2021, LTVP+ holders can be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card
  
  

SkillsFuture Singapore (SSG) Funding - up to 70% programme fee
For all eligible Singaporeans, SPRs and Long Term Visit Pass Plus (LTVP+) holders.

Mid-Career Enhanced Subsidy (MCES) Funding - up to 90% programme fee
For eligible Singaporeans aged 40 years old and above. Visit skillsfuturegov.sg for more information.

Enhanced Training Support for SMEs - up to 90% programme fee
For SMEs that meet all of the following criteria:

1. Registered or incorporated in Singapore
2. At least 30% local shareholding by Singaporeans or SPRs
3. Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
4. Trainees must be hired in accordance with the Employment Act and fully sponsored by their employees for the course
5. Trainees must be Singaporeans or SPRs

Visit ssg.gov.sg for more information.

Absentee Payroll (AP) Funding

A grant to help employers defray the manpower costs incurred when they send their employees for training courses funded by SSG. Absentee payroll at SGD4.50 per hour. Company sponsor is eligible for SGD2,508.75 AP funding for each of their Singaporean, Singapore PR or LTVP+ Holder trainee. Capped at SGD100,000 per calendar year for each organisation. Visit Enterprise Portal for Jobs & Skills for more information.

^Union Training Assistance Programme (UTAP)
UTAP is a training benefit for NTUC members to defray their cost of training.
NTUC qualifying members enjoy 50% unfunded course fee support (balance course fee payable after applicable government subsidy, including SFC):
-    NTUC members up to $250 per year
-    NTUC Starter members up to $200 per year 
-    NTUC members aged 40 years and above up to $500 per year (for courses commencing from 1 July 2020 to 31 Dec 2025)
Visit e2i’s website for more information.

At-Sunrice GlobalChef Academy is partnering with these financial institutions:

POSB Further Study Assist 

• Lower interest rates of 4.38% p.a. with a 2.5% processing fee
• Flexible repayment period up to 10 years that best suit your needs
• Visit posb.com.sg for more information

OCBC FRANK Education Loan

• Low-interest rate of 4.5% per year
• Three flexible repayment options
• Visit frankbyocbc.com for more information

• Passion to work in the F&B industry

• At least 16 years old and has the intention to join the F&B industry upon graduation from the programme

• Possess leadership qualities, artistic and disciplined

• Required to undergo an interview and online profiling test

Singaporean/Singapore PR Applicants:

• At least 3 GCE N-Level credits (including English) or WPL Level 4

• Completed/Exempted from National Service (for Singaporean Males only)

International Applicants:

• High school diploma or equivalent

• Advanced level of At-Sunrice online English Bridging Course / IELTS 5.0 / TOEFL (internet-based total) 35 - 45 / WPL Level 4

1. Please ensure that all documents listed below are duly prepared:

2. Click here to apply. Please allow approximately 10 minutes for the online application and ensure all documents are duly completed and submitted online. Any incomplete application will not be processed.

3. Application Fee is non-refundable and non-transferable. Confirmation of seats is on a first come first serve basis with full payment received via online debit/credit card/PayNow.

4. Complete the online Talent/Personality Test in the Online Application.

5. We will contact the shortlisted applicant within 7 working days for a face-to-face interview.

6. After the interview, your application will be submitted to the Admission Board for review. We will notify you within 3 weeks via email.

7. For successful applicants:

Singaporean/SPR / LTVP+ Holders with SSG Funding

• Applicants accepted into At-Sunrice's certificate and/or diploma programmes will receive a copy of the Advisory Note, Letter of Acceptance (LOA) and/or Standard PEI Student Contract via email. The student will then be invited to the Academy on a scheduled date to sign the original documents.

8. Training Quality and Outcomes Measurement Survey (TRAQOM) by SkillsFuture Singapore

SSG will conduct the two post-course evaluation surveys in the following manner:

• The Quality Survey will be conducted after the course end date through an electronic survey. The survey will be emailed to the trainee through SSG’s central survey system.
• The Outcomes Survey will be administered once a year through a contracted vendor. The survey will be sent to shortlisted trainees who have completed their full qualification course(s) or CU(s).
• The trainee is to provide your personal email and phone number for SSG to conduct the surveys.
• All corporate companies registering their staff for training are to avoid using centralized corporate email and have to use their staff email and phone number for SSG to conduct the surveys.